Trust centre / 03

Security that follows
the relationship.

Considered access, careful document handling and broker-aware data boundaries support every workflow.

POPIA-consciousPrivate file accessRole-aware
MP Broker protected connection emblemPROTECTED CONNECTION

OUR APPROACH

Trust is not a badge. It is a chain of deliberate decisions.

From tenant boundaries to document access, My Personal Broker is designed around the responsibility that comes with client insurance administration.

01 / ROLES

Responsible Party and Operator

The broker or brokerage normally determines why and how client portfolio information is processed. My Personal Broker generally processes that information on broker instruction.

02 / ACCESS

Broker-aware boundaries

Root broker, sub-broker and staff access follows workspace relationships, client assignment and workflow ownership.

03 / FILES

Private document handling

Private storage and signed access where needed help keep policy and signed-document workflows controlled.

04 / IDENTITY

Protected sensitive details

South African ID information is validated and handled using protected patterns, with only limited reference information displayed where needed.

05 / EVIDENCE

Deliberate signature events

A stored signature is used only after the client opens the assigned document, acknowledges it and deliberately chooses to sign.

06 / RESPONSE

Incident support

Reasonable steps support investigation, containment and required responsible-party notifications when an incident is suspected.